Experiencing the “Something Went Wrong” error on YouTube can be frustrating. Here are some steps to help you fix this issue on both desktop and mobile:
On Desktop:
- Refresh the Page:
- Simply press
F5or click the refresh button in your browser.
- Simply press
- Check Your Internet Connection:
- Ensure you have a stable internet connection.
- Clear Browser Cache and Cookies:
- Google Chrome:
- Click the three dots in the upper right corner.
- Go to
More tools>Clear browsing data. - Choose
All timefor the time range. - Check
Cookies and other site dataandCached images and files. - Click
Clear data.
- Firefox:
- Click the three lines in the upper right corner.
- Go to
Options>Privacy & Security. - Under
Cookies and Site Data, clickClear Data. - Check both options and click
Clear.
- Edge:
- Click the three dots in the upper right corner.
- Go to
Settings>Privacy, search, and services. - Under
Clear browsing data, clickChoose what to clear. - Check
Cookies and other site dataandCached images and files. - Click
Clear now.
- Google Chrome:
- Disable Browser Extensions:
- Try disabling all extensions to see if one of them is causing the issue.
- In Chrome, go to
More tools>Extensions, and toggle off all extensions.
- Update Your Browser:
- Ensure your browser is up-to-date.
- Try a Different Browser:
- If the problem persists, try using another browser like Firefox, Edge, or Safari.
- Flush DNS:
- Open Command Prompt (Windows) or Terminal (Mac).
- Type
ipconfig /flushdns(Windows) orsudo killall -HUP mDNSResponder(Mac) and press Enter.
- Check YouTube Status:
- Visit websites like
downdetector.comto see if YouTube is experiencing outages.
- Visit websites like
On Mobile:
- Restart the App:
- Close the YouTube app completely and reopen it.
- Check Internet Connection:
- Ensure your device is connected to a stable Wi-Fi or cellular network.
- Clear App Cache (Android):
- Go to
Settings>Apps>YouTube. - Tap
Storageand thenClear Cache.
- Go to
- Update the YouTube App:
- Go to the Google Play Store (Android) or App Store (iOS) and check for updates.
- Reinstall the YouTube App:
- Uninstall the app and then reinstall it from the Google Play Store or App Store.
- Check Date and Time Settings:
- Ensure your device’s date and time settings are correct. Set it to automatic if possible.
- Reset Network Settings:
- iOS: Go to
Settings>General>Reset>Reset Network Settings. - Android: Go to
Settings>System>Reset>Reset Wi-Fi, mobile & Bluetooth.
- iOS: Go to
- Check for System Updates:
- Ensure your operating system is up-to-date.
- Disable VPN:
- If you’re using a VPN, try disabling it to see if it resolves the issue.
By following these steps, you should be able to resolve the “Something Went Wrong” error on YouTube on both desktop and mobile devices.
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